What is the best way to communicate with a patient who has limited hearing?

• A. Get the patient’s attention, face them, speak clearly, use simple language, and consider writing or using pictures.
• B. Shout from the doorway to be heard.
• C. Speak quickly and mumble.
• D. Rely solely on written notes.

Answer: (A)

Clear, multimodal communication is essential when a patient has limited hearing. Start by getting the patient’s attention and facing them so they can see your lips and facial expressions. Speak at a normal, calm pace using simple, plain language and short sentences. If needed, reinforce what you’re saying with written notes or simple pictures. This combination helps the patient understand more accurately and provides a way to confirm understanding. Avoid shouting or rushing, and don’t rely on notes alone if the patient may have difficulty reading or if you need immediate feedback.